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Service Charge tab

The Service Charges tab is designed to streamline tenant billing, monitor advances, and manage outstanding balances, ensuring collection accuracy and financial transparency.

Top 3 KPIs 

Metric

Description

Total Service Charges YTD

Aggregate recoverable operational expenditures (OPEX). Serves as the primary indicator of the asset's total operating cost base.

Total Advance Charges YTD

 

Total volume of service charge advances collected. Used to assess pre-funding liquidity and monitor payment compliance.

Service Charge Balance YTD

 

The net variance between incurred charges and collected advances. Highlights under-collection or over-collection
 

Secondary Metrics

Top 10 Service Charges: A ranking of the ten largest service charge categories by annual volume. This view is essential for pinpointing primary cost drivers and identifying opportunities for operational cost optimization.

Visual Analytics

Ratio Service Charges vs. Advances: A periodic visualization of the relationship between actual costs and tenant advances. It is used to monitor cash flow gaps and ensure ongoing billing accuracy.

Service Charges Table

A centralized, auditable view of all recoverable building operating costs and their recovery status, essential for precise financial monitoring and year-end reconciliation:

  • Monthly / Quarterly Actuals: Granular breakdown of service charge expenses by category across monthly and quarterly periods.

  • Advanced Service Charges: Comparison of actual expenditures against scheduled tenant advances, enabling visibility into expected vs. collected amounts.

  • Total Service Charges: The total amount of recoverable operational expenses incurred over the selected period.

  • Service Charge Balance: The net difference between actual service charges and collected advances, highlighting under- or over-collection.